Terms of Service

1. Introduction
By visiting or using this website, you agree to comply with these Terms & Conditions. If you do not accept them, please stop using our services immediately.
This platform is managed by Umbrella Net LLC. We operate as a private agency that provides travel documentation support and consultation services, including assistance with ESTA applications. We are not connected to any government authority, U.S. Citizenship and Immigration Services (USCIS), or any official immigration department.
2. Scope of Services
Our agency provides assistance with:
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Electronic System for Travel Authorization (ESTA) applications
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Guidance on preparing and submitting visa documents
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Support with embassy and consular scheduling
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General immigration consultation and application guidance
All services are offered as private support for a service fee. We do not guarantee approval of any application, nor do we provide legal advice.
3. Eligibility and Use
You must be at least 18 years old to use our services, or using them under the supervision of a parent or legal guardian. You agree to submit accurate, truthful information and to comply with all applicable immigration regulations.
4. Payments and Fees
All services require payment through a secure third-party processor. Fees will always be disclosed before purchase. Payments are final and non-refundable, except where local laws require otherwise.
5. No Government Affiliation
Our agency is not affiliated with, endorsed by, or connected to any government, immigration, or consular body. We operate solely as a private third-party service provider.
6. Limitation of Liability
We are not responsible for:
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Delays, denials, or decisions issued by immigration or government authorities
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Issues caused by incomplete or incorrect information provided by the user
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Indirect, incidental, or consequential damages arising from use of our services
You agree that you use our services at your own risk.
7. Privacy Policy
Your use of this website and our services is also governed by our Privacy Policy, which outlines how your data is collected and processed.
8. Governing Law
These Terms are governed by the applicable laws of the United States, and, where relevant, the state in which Visator.com is registered. Any disputes will fall under the jurisdiction of the appropriate courts in that location.
9. Modifications
We may update or change these Terms at any time without prior notice. Updates become effective upon posting, and the “Last Updated” date will show the latest revision.
10. Contact
For questions or concerns regarding these Terms, please contact us at:
Email: support@visator.com